Right Place Japan (“we”, “us”, or “the Operator”) establishes this Privacy Policy to appropriately handle personal information collected through this service.
1. Information We Collect
We may collect the following information to the extent necessary to provide and operate the service.
- Name, business name, and office name
- Email address, telephone number, and other contact information
- Location and service area
- Business type, professional qualifications, and available services
- Languages supported
- Website and related information
- Information entered in consultation forms and similar forms
- Details of inquiries submitted to the service
- Access information, cookies, and other information relating to use of the website
- Other information provided by users or registered professionals and service providers through the service
2. Purposes of Use
We use the information we collect for the following purposes.
- To provide and operate the service
- To respond to consultations and inquiries from users
- To provide information about professionals and service providers that may be suitable for users
- To verify and contact registered professionals and service providers, and to create and publish profile pages
- To improve the service and consider new features and services
- To respond to unauthorized use, violations of the Terms of Use, and other issues
- To send important notices and other communications necessary for the service
- To analyze use of the service
- To comply with legal obligations
Under Japanese personal information protection rules, purposes of use should be specified clearly enough for individuals to reasonably understand how their information will be used.
3. Information Included in Consultations
Due to the nature of this service, consultation details may include information relating to residence status, employment, family matters, legal issues, or other information of a sensitive or private nature.
Please do not provide personal information beyond what is reasonably necessary for your consultation.
If we collect medical history or other sensitive personal information, we will handle such information appropriately in accordance with applicable laws and regulations.
As a general rule, sensitive personal information will be collected with the individual’s consent where required by law.
4. Providing Information to Professionals and Service Providers
If a user wishes to consult with, be introduced to, or be connected with a professional or service provider, we may provide the necessary information to that professional or service provider after obtaining the user’s consent.
We will not, in principle, provide consultation details or other personal data to third parties without the user’s consent, except where required or permitted by law.
5. Publication of Registered Provider Information
For registered professionals and service providers, we may publish information that they have requested or agreed to have displayed on the service.
Email addresses, telephone numbers, and other information collected for communication with the Operator will not normally be made public unless the information has been specifically designated for publication.
6. Outsourcing
To the extent necessary to operate the service, we may outsource the handling of personal information to external service providers that provide hosting, email, form processing, analytics, and other services.
In such cases, we will exercise necessary and appropriate supervision over the relevant service providers.
7. Cookies and Analytics
We may use cookies and similar technologies to improve convenience, understand how the service is used, and improve the service.
We may also use analytics services and advertising services.
If such external services are introduced, we will provide information about them on this page or by other appropriate means where necessary.
8. Security Measures
We take necessary and appropriate security measures to prevent unauthorized access, leakage, loss, alteration, and other improper handling of personal information.
9. Disclosure, Correction, and Deletion of Personal Information
If an individual requests disclosure, correction, suspension of use, deletion, or other action regarding personal information held by us, we will verify the individual’s identity and respond in accordance with applicable laws and regulations.
10. Changes to This Privacy Policy
We may revise this Privacy Policy in response to changes in the service, applicable laws, or other circumstances.
If there are material changes, we will provide notice through the service or by other appropriate means.
11. Contact
For inquiries regarding the handling of personal information, please contact Right Place Japan through our contact form.
Established: September 7, 2026