Right Place Japan

FREE HELP FOR LIFE IN JAPAN

A small question about Japan?
Just ask us.

A Japanese notice you do not understand, an unfamiliar procedure, or just a quick question? You can ask us for free. Right Place Japan shares practical information and ways to check, and can suggest where to look for further help if needed.

We also answer simple questions through Facebook Messenger. Our Facebook page is mainly in Vietnamese, but you can contact us in any language.

Send a message via Facebook →

Contacting Right Place Japan is free. Some questions can be resolved without using a professional. If you choose to use a professional or service provider, their services may involve separate fees.

Latest practical guides

Everyday questions and useful information about life in Japan.

Browse useful information →

Wondering about your own situation? Ask for free →

What do you need help with?

You do not need to know which professional to contact. You can ask us even if you are simply wondering, “What should I do about this?”

Visas & immigration

Questions about residence status, visa renewals, permanent residence and immigration procedures.

Work, taxes & insurance

Questions about wages, working conditions, taxes, pensions and social insurance.

Housing & everyday life

Help with moving, housing, everyday services, Japanese letters or notices, and other daily-life concerns.

Family & legal matters

Help working out where to turn for questions about marriage, divorce, inheritance, name changes, contracts or disputes.

Not sure which category fits? Just describe your situation in your own words.

How it works
1
Tell us what is happening

Use our form to tell us what you need help with and what your current situation is.

2
We review your situation

We look at your request and help organize the information and possible next steps. We may contact you if we need more details.

3
We suggest your next step

Depending on your situation, we may provide information, suggest a public support service, or connect you with a professional or service provider.

Some enquiries may be resolved with information from Right Place Japan. Others may be directed to a public service, professional or provider. We may not be able to find a suitable contact for every request.

Not sure if your question is something you can ask us?

You do not need to organize everything before contacting us. You can ask about things such as a Japanese notice you do not understand, not knowing who to contact, or simply not knowing where to start. Tell us what is happening first.

Ask a question for free

Contacting Right Place Japan is free. If paid professional or provider services are needed, we will explain that separately.